Are You:

• An experienced and customer-focused Service Advisor looking to make the move to a dealership with an energetic and supportive team?
• Looking for a FUN and enjoyable place to come to work?
• Looking for a company that treats you like family and makes a positive contribution to your career and community?

If you answered yes to the above questions, Davis Chevrolet has the perfect position for you!

We are seeking our next great team member to join our Service Department as a SERVICE ADVISOR. Our ideal candidate must have at least 2 years or more of experience as a Service Advisor within a dealership setting. Preference will be given to those with previous GM experience.

Why You BELONG at Davis:

• Competitive compensation plan that offers a base salary plus bonus
• Industry-leading health and dental benefits and employer matched RRSP's so you and your family are covered
• A stable, family-owned business who takes pride in being involved in the community
• Breakfast, lunch and snacks prepared at our in-house bistro by a Red Seal chef!
• We have an amazing team and regular employee gatherings such as BBQs, charity events and much more!
• Ongoing support, training and development opportunities.
• Career advancement – We develop our team and promote from within!
• Travel reward program so you can travel on us beginning at 5 years of employment
• Group wide employee pricing discount program on vehicles, service and parts

Key Job Responsibilities:

• Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem
• Complete walk around inspections and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
• Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
• Obtain the customer’s approval for estimates and answer questions and address concerns the customer may have
• Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their9 vehicle repair

Experience and Skillset:

• At least 2+ years of experience as a Service Advisor within the auto industry. Bonus points for those with GM experience
• Exceptional customer service and verbal communication skills to develop relationships to ensure customer loyalty
• Strong written communication skills to accurately detail customer concerns in each work order
• Knowledge of automotive systems and the ability to explain systems and repairs to customers of varying levels of technical understanding is considered an asset
• The capability of working independently, managing your time and workflow and have the ability to work congenially with other team members
• Proven time management and organizational skills with the ability to manage multiple demands
• Valid Driver’s License

Make the most important move of your career and come join our team, which is one of the best in the automotive industry! If you feel like you would be a great fit for this position, apply today!