Automotive General Sales Manager

Are you looking for a sales leadership role where you have the opportunity to champion operational excellence in a well-established dealership? 

Davis GMC Buick in Lethbridge has a rare opportunity as we seek a General Sales Manager to lead our driven and reputable variable department. As a family-owned dealership, we have celebrated a legacy of 35 years of success in the industry and have continuously served our community through our values of family, integrity and teamwork. Dedicated to our employees, Davis GMC Buick strives to provide a positive team-based culture where employees are considered family and have the opportunity to flourish.

The General Sales Manager will oversee all aspects of the variable department and play a pivotal role in driving business results and profitability while providing exceptional customer experience. Our ideal candidate has a strong sense of personal achievement with a proven track record of success and prefers hands-on involvement in the business to impact results. They will have 3-5 years of leadership experience in the automotive industry, including experience with both new and used inventory management and business office operations.

Key Accountabilities:

• Oversee the variable department (New, Used, F&I) and train, support, and coach the sales and finance teams throughout the sales process
• Manage new and used inventory levels to ensure stock is balanced, appropriate for the market, and optimized for rotation
• Analyze client and market trends to determine and order the right stock of new vehicles (color, model, equipment)
• Appraise, purchase, recondition, and market used vehicles to generate dealership profit
• Manage recruitment, onboarding, training, and performance management of employees, while fostering future talent development
• Champion the Davis culture and lead by example through dedication to action and results
• Develop and maintain positive customer relationships, ensuring a priority on customer satisfaction to create loyalty and generate referrals
• Stay updated on manufacturer products and promotions and communicate any changes to the variable team
• Participate in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new and used sales departments
• Maintain effective communication within the variable department and with other dealership leaders, collaborating to identify opportunities and resolve issues

Qualifications:

• 3-5 years of progressive experience in automotive sales and finance; including leadership experience
• GM experience is a strong asset
• Proven ability to lead and build a cohesive team by motivating, inspiring, and engaging employees
• A team player dedicated to working with leadership and employees to achieve alignment and meet goals
• Strong analytical and decision-making skills with a focus on continuous improvement
• Results-driven with excellent planning, organization, and execution skills and a proven record of meeting or exceeding targets
• Outstanding customer service and communication skills, including tact, sensitivity, empathy, and professionalism when interacting with customers and employees
• Post secondary education in dealership management, business or a related area of study would be an asset
• A valid Driver’s License

Why Work for Davis?

• Comprehensive pay plan which is inclusive of performance incentives, an industry-leading benefit plan and RRSP program
• We are a respected family-owned dealership with deep community roots and a strong team culture
• Support from our leadership team to assist in your success and opportunities for professional growth and development
• Opportunity to engage and participate in regular variable performance meetings across the Davis Auto Group of companies