Express Service Lane Advisor

  • Do you enjoy connecting with people and providing excellent customer service?
  • Are you looking for a long-term stable career that will have you home every night with your family?
  • Do you want to work for a family orientated company that has been recognized as a Best Employer in Canada, 8 years running?

If you answered “Yes” to these questions, we are the Employer for you!

Davis GMC Buick in Lethbridge is seeking our next great team member to join our Service Department as an Express Service Lane Advisor! We have dealerships across Alberta and are proud to be considered one of the premiere Auto Groups in the province. We have been recognized as a Best Employer in Canada and strive to provide a great team based atmosphere where employees are considered family and we are actively involved in the community.

The Express Service Lane Advisor acts as the service department’s first-line customer representative. They are responsible for scheduling service work, selling recommended or required services to customers, and providing accurate work orders to the Service Technicians.

Job Duties:

  • Greet customers in a prompt, courteous manner
  • Actively listen to customer needs in order to gather the nature of the visit
  • Maintain customer rapport by explaining estimates and expected completion times
  • Utilize our database management system to track and follow up with customers for future recommended repairs or maintenance
  • Provide additional support in the Service Lane as needed

Ideal Requirements:

  • Strong background in customer service
  • Active listener with strong attention to detail
  • Ability to thrive in a fast paced environment
  • Strong work ethic with a positive team attitude
  • High school diploma and valid driver’s license
  • Previous dealership experience an asset, but not required

Who we are and what to expect:

  • Competitive compensation plan and industry leading benefits
  • Opportunity for advancement within the organization via training and continuous improvement
  • Support from management and other team members to help you succeed
  • A family atmosphere where you are valued and recognized for your contributions
  • Employee pricing perks and travel rewards

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!

Davis GMC Buick Lethbridge
Employment Type
Full Time